Cancellation and Prepayment Policies
Flexible – 14 Days (General)
Guests can cancel their reservation free of charge up to 14 days before arrival.
If a guest cancels within 14 days of arrival, the full reservation price will be charged.
No-shows will be charged the full reservation price.

Accommodation Policies
Check-in and Check-out Times
Check-in: 14:00 – 00:00
Check-out: 01:30 – 11:00

Children and Extra Beds
Children’s Policy
Children of all ages are welcome.

Children’s Rates
Children aged 3 or under stay free of charge.

Internet, Parking, and Pets
Internet
Wi-Fi is available in public areas. Free of charge.

Parking
Available.

Pets
Pets are allowed on request. Additional charges may apply.

Long-Term Stays (Over 30 Nights)
We accept bookings for stays longer than 30 nights, up to a maximum of 90 nights.

Languages Spoken
Spanish, Basque, English